* Hot Tub & Swim Spa Consultations By Pre-arranged Appointment Only*
(See below for details on how to request hot tub/swimspa info and prepare for appt)
Yes, the store is currently open to in-store shopping, provided you wear a mask, sanitize your hands and sign in with contact info upon entry. We are happy to grab your supplies from the shelves for you though, to keep contact minimal. When paying at the counter, please use the tap function if possible.
We are still offering curbside pickup of pre-ordered supplies as well if you prefer. You can phone in your order to 519-736-2806 and pre-pay either by email transfer or phoning in a credit card number. We will then leave your order out on our step labelled with your receipt at your requested pickup time.
* Hot Tub & Swim Spa Consultations By Appointment Only*
Those interested in purchasing a hot tub or swim spa should contact us by email first to request a brochure. Please let us know what model you are interested in if you already have something specific picked out, otherwise please include as many details as possible in your email with specifics about what you’re looking for – details like size restrictions, intended use, how many people will be using it and how frequently, are any of those people particularly tall or short, are there any features you would really like it to have or not have, if swimspa what are the users current swimming capabilities, do you have a particular budget that you have to stay under, etc. These sorts of details will really help us narrow down suggestions for you about which models and series will likely be the best match for your needs, which we can then send further follow-up information on, such as pictures & videos to answer your questions and go into further detail. If everything looks good from there, then we can arrange an appointment to come in and go over details, and take a look at display models in our showroom for reference.
About Waterbee’s Store & Showroom
Our country location gives us the reputation of being a “hidden gem”, but once you step through that front door, you’ll realize we are worth the drive.
Hot Tub & SwimSpa Showroom
Our beautiful showroom showcases a selection of different models of high-quality Self Clean & Serenity hot tubs and for you to view and sit in. We try to keep at least one model of swimspa on display as well. This ensures that you have a variety of colour and layout choices to view in person, and we have visual reference to particular features, similarities and differences so that we can help you can find the perfect model to best fit your needs.
Pool & Hot Tub Water Care Products & Accessories
Our store’s large selection of supporting watercare products & accessories for both pools & hot tubs have been specially chosen for their high quality & value. Whether it’s chemicals, pumps, filters, solar covers, winter covers, hot tub covers, safety covers, robotic pool vacuums, leaf skimmers – whatever you need to make your pool or hot tub safe & enjoyable, we’re sure to have it. Our membership in the IPG buying group ensures our products come from top quality suppliers at competitive prices.
Our Knowledgable Staff
44 years of experience makes a difference.
We are regularly praised for the extensive knowledge & education we provide to our customers to ensure that they fully understand their needs & product choices to help them make the right selections at every visit.
As a small family business, we carefully select our additional customer service staff and invest in their ongoing training so our customers get the best service possible, no matter who greets them at the time.
Our regular store hours currently are:
Monday through Friday: 9:30am to 5:00pm
Saturdays: 10:00am to 4:00pm
Closed Sundays & Holidays
Book a consultation for viewing and pricing our hot tubs or swimspa purchases.
(Speaking of hidden gem – if you have never been here before, check google maps or give us a call for directions before you go. Many gps maps misdirect our street address and try to take you all the way into the town of Harrow. We are actually on the outskirts, halfway through the S-curve near the radio towers where Howard ends at County Rd 20 at the Little White Church. Contact us if you need more specific directions from your location)